Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that the house always has an edge, and you should only gamble with money you can afford to lose.
Set strict limits on your time and spending, and never chase losses. Remember that gambling outcomes are determined by chance, and no strategy can guarantee winnings.
Age Verification
Online gaming at Rocket Casino is strictly for individuals aged 18 years and over, or the legal gambling age in your jurisdiction, whichever is higher. We are committed to preventing underage gambling and verify the age of all players during registration.
If you are under the legal gambling age, you are prohibited from creating an account or participating in any gaming activities on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop without warning. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:
- Spending more time or money on gambling than intended
- Feeling the need to gamble with increasing amounts to achieve the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Feeling restless, irritable, or anxious when trying to reduce or stop gambling
- Gambling to escape problems, relieve stress, or manage difficult emotions
- Lying to family, friends, or others about gambling activities or time spent gambling
- Chasing losses by continuing to gamble to recover money lost
- Jeopardising relationships, education, or career opportunities due to gambling
- Asking others for money to cover gambling losses or debts
- Experiencing financial difficulties as a result of gambling
If any of these apply to you, please seek support immediately.
Self-Help Tools Available
Rocket Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Loss Limits: Establish maximum loss thresholds to prevent excessive losses.
- Reality Checks: Enable regular pop-up reminders during your gaming session to check how long you've been playing.
- Session Time Limits: Set automatic session timeouts to limit continuous gaming periods.
- Self-Exclusion: Temporarily or permanently exclude yourself from your Rocket Casino account, preventing access for a period you choose.
To activate any of these tools, visit your account settings or contact our customer support team for assistance.
Support Organisations
If you need help with problem gambling, professional support is available. Here are organisations offering free, confidential assistance:
Australia
- Gambling Help Online – Free counselling and information service for Australians affected by gambling problems
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, available 24/7) - Gambler's Help – Counselling and support services across Victoria
Phone: 1800 858 858
United Kingdom
- GamCare – National problem gambling service offering free counselling and support
www.gamcare.org.uk
Phone: 0808 8020 133 - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources for problem gambling support
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone Counselling: 0800 137 27 00 (free, confidential)
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help today. Professional support is available, and it's free and confidential. There is no shame in seeking assistance—taking action is a sign of strength.
Don't suffer alone. Contact one of the organisations listed above, or speak with a trusted friend or family member about what you're experiencing.
Our Commitment
Rocket Casino is committed to promoting responsible gaming and supporting the wellbeing of our players. We work with established harm-prevention organisations and continuously invest in tools and resources to help prevent problem gambling. Your safety and wellbeing are our priority.