Responsible Gaming

Gaming Should Be Entertainment

At Playamo, we believe gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you're playing to make money or recover losses, it's time to reconsider your approach to gaming.

Set a budget you can afford to lose and stick to it. Remember: the house always has an edge, and outcomes are determined by chance.

Age Verification

Online gambling in Australia is only available to individuals aged 18 years or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before playing.

Playamo takes age verification seriously and reserves the right to request proof of identity. Playing while underage is illegal and may result in account suspension and forfeiture of funds.

Warning Signs of Problem Gambling

Do any of these apply to you? If so, seek help immediately:

• Spending more money or time gambling than intended
• Chasing losses by gambling more to recover money lost
• Lying to family, friends, or counsellors about gambling habits
• Gambling to escape problems, stress, or negative emotions
• Neglecting work, study, family, or relationships due to gambling
• Borrowing money or accumulating debt to fund gambling
• Feeling anxious, irritable, or restless when trying to stop or reduce gambling
• Failed attempts to control, cut back, or stop gambling
• Gambling with money needed for essentials (food, rent, bills)
• Loss of interest in hobbies and activities you once enjoyed

Self-Help Tools & Player Protection

Playamo provides tools to help you maintain control over your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Cap the maximum amount you can lose during a set period
• Reality Checks: Receive periodic reminders about how long and how much you've been playing
• Self-Exclusion: Voluntarily exclude yourself from your account for a period of time (6 months or longer)
• Account Closure: Permanently close your account if you choose to stop playing

To access these tools, visit your account settings or contact our support team. We encourage you to use them proactively.

Support Organisations & Resources

If you're struggling with gambling, professional help is available. In Australia, reach out to:

International support organisations:

If You Need Help

Please seek support now. Problem gambling is a serious issue, but recovery is possible with professional help.

Whether you're in Australia or anywhere else in the world, reach out to one of the organisations listed above. They are free, confidential, and staffed by trained professionals who understand problem gambling.

Your mental health and financial wellbeing matter. Don't suffer in silence.